Frequently Asked Questions

Yes — အသင်းခွဲခြမ်းစိတ်ဖြာ operates under a valid gambling license from [Curaçao eGaming]. All bets placed on the platform are governed by our licensing terms, and the license number is displayed in the site footer. You can verify the license status directly on the regulator's official website using the provided license hash.

Withdrawal times vary by method: e-wallets (Skrill, Neteller) process within 24 hours, card payments take 3-5 business days, and bank transfers typically require 5-7 business days. All withdrawals are subject to a mandatory account verification check before processing, which can add up to 48 hours on first withdrawals. Cryptocurrency withdrawals are usually completed within 2-6 hours after verification.

If a match is postponed before kickoff and not played within 24 hours, all bets on that match are voided and stakes returned. For abandoned matches (started but not completed), bets are settled based on the official competition authority's ruling — if the match is officially recorded as completed within the competition's rules, valid goals and outcomes stand; otherwise, bets are voided.

Yes — Asian Handicap markets are available for most World Cup matches, including group stage games. Asian Handicap eliminates the draw option by giving one team a virtual advantage or disadvantage (e.g., -1.5 goals). Your selection wins if the team covers the handicap margin. These markets are accessible in the 'Handicap' tab when viewing match odds.

The minimum deposit is $10 (or equivalent in your currency) for most payment methods. Cryptocurrency deposits have no maximum or minimum limit, though network transaction fees apply. Deposits are instant for all methods except bank transfer, which typically takes 1-3 business days. First-time depositors should complete account verification before depositing to avoid delays on withdrawals.

Partial and full cash-out is available on most pre-match and live single bets, but accumulator bets have limited cash-out availability depending on the market. If all legs of your accumulator are eligible, you can cash out before the final leg concludes. The cash-out amount is calculated based on current odds for each remaining leg and is confirmed before placement.